Privacy Policy

Effective Date: 01/05/2025

At ConnectEasy (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.connecteasy.ai or interact with us.

This policy complies with applicable privacy laws in Australia, New Zealand, the United Kingdom, and the United States, including:

• The Australian Privacy Act 1988 and APPs
• The New Zealand Privacy Act 2020
• The UK GDPR and Data Protection Act 2018
• The California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. laws

1. Information We Collect

We may collect and process the following types of personal information:

• Contact details: Name, email address, phone number, business name
• Usage data: IP address, browser type, pages visited, time on site
• Device information: Operating system, device type
• Marketing preferences and communication history
• Other information you voluntarily provide through forms or chat interactions

2. How We Use Your Information

We use personal information to:

• Provide and improve our website and services
• Respond to inquiries and support requests
• Send marketing communications (with your consent)
• Analyze usage for site improvements
• Meet legal obligations

3. Legal Bases for Processing

Depending on your jurisdiction, we rely on the following legal bases:

• Consent
• Contractual necessity
• Legitimate interests (e.g., to improve our services)
• Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers who assist in website operations
• Legal or regulatory authorities where required by law
• Business partners and affiliates, if relevant and disclosed

All third parties are required to protect your data in accordance with this policy.

5. Cross-Border Transfers

We may transfer your data internationally, including to Australia, New Zealand, the UK, the USA, or other countries where we or our partners operate. Where required, we implement appropriate safeguards such as standard contractual clauses or equivalent.

6. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion ("right to be forgotten")
• Objection or restriction of processing
• Portability of your data
• Withdrawal of consent at any time

To exercise your rights, contact us at privacy@connecteasy.ai

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings or our cookie banner.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, or destruction.

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

For questions, concerns, or to exercise your rights, please contact us at:

Privacy Officer
Connect Easy Holdings
Email: privacy@connecteasy.ai
Address:
41 River Ter, #3906
New York, NY 10282